Partner
Digital Lending Partner
True Balance Application (Balancehero India Private Limited)
Website:
Policies:
https://www.truebalance.io/privacy-policy
Grievance Redressal officer/Policy:
https://www.truebalance.io/grievance-policy
Contact:
E-mail: cs@balancehero.com
Help Desk Number : (0120)-4001028
Lending Partners (NBFCs)
1. True Credits Private Limited
Website:
Policies:
https://www.truecredits.in/privacy-policy
Grievance Redressal officer/Policy:
https://www.truecredits.in/_files/ugd/897b8e_cd776f2b21ae4e38a1e03bb629d71c2f.pdf
Contact:
E-mail: cs@truecredits.in
Help Desk Number : (0120)-4001028
2. Mamta Projects Private Limited (In association with True Credits Private Limited)
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Website:
Privacy Policy:
https://www.arthmate.com/_files/ugd/898862_28eacedd53704f84baab51bea166b0ab.pdf
Grievance Redressal officer/Policy:
https://www.arthmate.com/grievance-redressal-policy
Contact:
E-mail: statutory.compliance@arthmate.com
Help Desk Number: 73021186677
3. Grow Money Capital Private Limited formerly known as Eclear Leasing & Finance Private Limited (In association with True Credits Private Limited)
Website:
Privacy Policy:
https://www.growmoneycapital.com/policy.html
Grievance Redressal officer/Policy:
https://www.growmoneycapital.com/images/policy/Customer_Grievance_Redressal_Policy.pdf
Contact:
Email: support@growmoneycapital.com
Help Desk Number: 011-40045955, 011-43580437
4. InCred Financial Services Limited formerly known as KKR India Financial Services Limited (“Incred”) (In association with True Credits Private Limited)
Website:
https://www.incred.com/about-us.html
Privacy Policy:
https://www.incred.com/privacypolicy.html
Grievance Redressal officer/Policy:
https://www.incred.com/grievance.html
Contact:
E-mail: care@incred.com
Help Desk Number: 1800 102 2192
5. Muthoot Finance Limited (In association with True Credits Private Limited).
Website:
https://www.muthootfinance.com/
Privacy Policy:
https://www.muthootfinance.com/privacy-policy
Grievance Redressal officer/Policy:
https://www.muthootfinance.com/customer-service
Contact:
E-mail: grievance@muthoothomefin.com
Help Desk Number: +91 - 484 - 2396 478 / 2394 712
6. Vivriti Capital Private Limited
Website:
https://www.vivriticapital.com/
Privacy Policy:
https://www.vivriticapital.com/policies.html
Grievance Redressal officer/Policy:
https://www.vivriticapital.com/grievances.html
Lodge complaint
https://www.vivriticapital.com/digitalLending.html
Contact:
E-mail: grievanceredressal@vivriticapital.com
Help Desk Number: 044 40074800/01
7. Northern ARC
Website:
Privacy Policy:
https://www.northernarc.com/assets/uploads/pdf/Privacy-Policy.pdf
Grievance Redressal officer/Policy:
https://www.northernarc.com/grievance-redressal-mechanism
Contact:
E-mail: gro@northernarc.com
Help Desk Number: 1800 4198 766